We've made every effort to get your orders processed and shipped faster. Orders generally arrive within 3-10 business days after your order has been placed.
However, if you have purchased our Shirt of the Week. This is a preorder product, please expect these to start shipping 1 week after the ordering period has ended.
If you need to receive your package by a specific date expedited options are available, please contact us for expedited shipping.
We understand that sometimes ordering online can be a shot in the dark. Fit, color, and style doesn't always translate well on a screen. We want you to be happy with your purchase. If you receive your Thread Threads item and it's not exactly what you were hoping for, you have the option to return for a refund or an exchange. Since our shirts are pre-order only, we cannot guarantee we'll have the same shirt in stock. In that case, we can offer you a refund or an exchange for an in stock item. You will be responsible for shipping costs for returns or exchanges. Contact us and we will assist you on how to go about handling your return/exchange
If within 14 days you are not entirely happy with your purchase, you may return it to us. Period. Follow the link below to initiate your return.
You can update or change your order by logging to your Tread Threads account. Or our Customer Happiness Team would be glad to assist you with any changes by filling out this form or emailing us at email@example.com.